Palazzo Viceconte Changed the Reservation and Cancellation Policy

Coronavirus is affecting the travel and tourism industry.
Many countries and regions have imposed restrictions that apply to all foreign countries and territories.
On 9 March 2020 Italian government imposed a national quarantine, restricting the movement of the population except for necessity, work, and health circumstances.

We really miss travelling, meeting people and taking care of you.
We are doing everything we can to help fight COVID-19: we’re all global citizens, and we all have a part to play.

So, we closed Palazzo Viceconte to guarantee the safety of our employees, we suspended all the related activities, such as the restaurant.

We are monitoring the global scenario to ensure safety but we don’t know when Palazzo Viceconte will be opened.
Meanwhile we have a flexible reservation price, called “Relax”, it has lots of advantages and no risks.

Finally, we have updated our reservation and cancellations policy as follows:

  • all existing reservations for arrival on or before May 31, 2020, will be allowed to cancel without charge;
  • all existing reservations for arrival on or after June 1, 2020, will be allowed to change or cancel without charge;
  • all new reservations booked within April 30, 2020, for arrival on or before September 30, 2020, can be changed or cancelled without charge up to 7 days prior to arrival.

We will meet again soon!